USA RETURN POLICY:

  • The item MUST be filed within 7 days of delivery for store credit.
  • Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.

  • Footwear and accessories must be returned with the original branded boxes and dust bags, where provided, and placed inside a protective outer box for shipping.

  • Packaging must also been in original and undamaged condition. Tearing reusable packaging will result in a 5% restocking fee.
  • Removing tags will invalidate any return or exchange.
  • Sale items are not eligible for free returns, the client will be responsible for all shipping costs. Returned items will be refunded as store credit in sale value.
  • Items marked as "FINAL SALE" are not eligible for exchange or returns.

Please contact our support for returns at support@unidenonline.com, we will provide a shipping label to attach to your item. All returns will be issued as store credit.  

OUTSIDE THE USA:

  • Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.

  • Footwear and accessories must be returned with the original branded boxes and dust bags, where provided, and placed inside a protective outer box for shipping.

  • Packaging must also been in original and undamaged condition. Tearing reusable packaging will result in a 5% restocking fee.
  • Removing tags will invalidate any return or exchange.
  • All products that are purchased outside the USA must be shipped at the buyers expense to our US based location. 
  • Items marked as "FINAL SALE" are not eligible for exchange or returns.

Please contact our support for returns at support@unidenonline.com to start your return. All returns will be issued as store credit.  

TO CANCEL AN ORDER BEFORE SHIPMENT:

For orders made that have NOT been shipped yet and need to be cancelled due to a change of mind or an error made, the order will be refunded to the original payment method.

However, there will be a 10% restocking fee applied. Orders must be cancelled within one hour of the order placement for a successful cancellation.